ServiceOps, an ITIL-compliant ITSM platform built on DFITTM, enables seamless IT transformations with AI. It includes a Service Desk, Asset Manager, and Patch Manager, eliminating third-party dependencies.
Service Desk is PeopleCert Certified ITIL software that leverages DFITTM to enhance customer experience through AI-enabled Digital IT Service Management. Motadata Service Desk provides proactive support through a virtual agent to improve the service desk adoption and speed up the digital transformation.
ServiceOps Asset Manager is an ITIL compliant PeopleCert Certified ITAM solution that helps organizations to automate the end-to-end life cycle of both IT and Non-IT assets distributed across different geo-locations. Motadata Asset Manager provides greater flexibility to ensure compliance and tracking of Hybrid assets from a single platform. It improves ROI by Automating routine Asset Management tasks
ServiceOps Patch Manager is designed to help organizations to manage and streamline the patch management life cycle. Patch Manager automatically scans, detects, analyzes, and remediates all vulnerabilities across workstations and servers to ensure compliance centrally.
